Even though (with any luck) you're marketing to lots and lots of people, no one wants to be a faceless speck in a crowd. Maybe it's a result of the industrial age. Yes, we like to be in tribes, but tribes are small, intimate things. A tribe might be 8 people or 80, but it's not 80,000. The greater the scale we have to deal with in our jobs, our … [Read more...] about Relationship Marketing Series #6, Connect With One Person
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Email Marketing: How Not to Be a Dirty Rotten Spammer
Do you remember when you were a kid and crossed the street without looking? Remember how mad your mom got? Even if you were within your legal rights and crossing in a crosswalk, it just takes one oncoming car that doesn't see you and you're flatter than Wile E. Coyote. The "official" definition of spam is unsolicited bulk email with a commercial … [Read more...] about Email Marketing: How Not to Be a Dirty Rotten Spammer
How to Get Your Employees to Sink Your Business
A certain business guru has written a book about how to terrorize your employees. He's promoting it with glee, chortling about the idiocy of "nice" bosses and the importance of bullying employees into following your orders without question. I've worked for some variation on this guy a couple of times. Any effort at conversation about alternatives … [Read more...] about How to Get Your Employees to Sink Your Business
5 Recipes for Success (and 1 for Tomatoes)
By Sonia Simone Seth Godin did a great post on how to read a business book, in which he pointed out that good business books are 95% motivation and 5% recipes for acting on that motivation. My own struggle with Godin's books is that I come out of them motivated as hell, but then I lose steam trying to translate the big idea into a recipe I can act … [Read more...] about 5 Recipes for Success (and 1 for Tomatoes)