By Sonia Simone Ittybiz is one of my two or three favorite blogs, and one of the few I read religiously every day. She helps small businesses with their marketing, and she has an amazing ability to cut through people's self delusion and help them figure out what they really do. Naomi gave us five questions to answer--privately for ourselves, … [Read more...] about What Do You Really Do?
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50 Things Your Customers Wish You Knew
Some items on this list might seem cynical, but they're not. The fact is, it doesn't matter what kind of customers you have. I don't care if your customers are kidney donors or Zen masters or million-dollar contributors to your nonprofit organization. Each one of us has some less-than-loveable characteristics that tend to come to the forefront when … [Read more...] about 50 Things Your Customers Wish You Knew
Five Good Eggs
Blogger Gary Vaynerchuk has dubbed April 3 as good people day around the blogosphere, so I thought I'd point you to five very good eggs whose blogs are characterized by generosity of spirit and great advice. Some of them are very successful and some less well-known, but I think you will get a lot out of reading any or all of these folks. These are … [Read more...] about Five Good Eggs
Happy Trustworthiness and Respect Day!
I was driving to work this morning and laughed to see a car speeding along with a Starbucks cup on the roof. It took me about 30 seconds to remember that today is the worst day of the year for gullible people (like me): April Fool's Day. If I'd thought about this in advance, I would have officially decreed this Trustworthiness and Respect day for … [Read more...] about Happy Trustworthiness and Respect Day!
